OLDROSE recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.oldrose.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

OLDROSE is a property of Kanchan Exports, a company based in Delhi having its registered office at 291, Opp.Community Centre, M B Road, Lado Sarai, New Delhi-110030 with GSTIN 07AANPS4838H1Z6.

Information we collect

Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and billing information: We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner RazorPay.

Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to OLDROSE

Demographic information : We may collect demographic information about you, events you like, events you intend to participate in, products you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions: We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes: We may use information to protect our company, our customers, or our websites

We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications: We might send you emails or SMS about your account or a product purchase.

We may share information if we think we have to in order to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

Updates to this policy

This Privacy Policy was last updated on 01.02.2021. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.


If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Policies for Jewellery

Oldrose costume jewellery may contain Glass bead, wood bead, natural bead, handmade bead and semi-precious gemstones or metals unless otherwise stated. The jewellery may contain elements of base metal like brass, copper, iron, nickel or other alloys and as such are not intended for children. Please be advised if you are allergic to said materials.

The jewellery is intended to be described by the look and feel of the particular design. The images on the site only reflect the colours and design to the best of our ability.

Fashion jewellery care

At mostly festive, we believe your fashion jewellery can last many years if properly cared for. While every piece of jewellery is unique and the care cannot be classified into absolute categories, we have tried our best to give you a list of most common mistakes while taking care of jewellery.

1. Remove your jewellery before washing dishes, doing laundry, gardening or other household work.

2. Remove your jewellery before exercising, or going to the gym, or in any other course of excessive sweating.

3. Save your jewellery from all types of liquids such as water, lotion, make up, perfume, cleaning solutions and soaps.

Put on last, take of first–

Your jewellery should be the last thing you put on after makeup hair spray, perfumes and putting on your clothes. Take off your jewellery before changing clothes to avoid accidentally breaking your jewellery or pulling threads in your clothes.

Store well-

1. It is important to store your jewellery and clean, dry containers.

2. Do not over stack your jewellery one on top of other without the protective covering.

3. Make sure jewellery at the bottom of the jewellery box is not being defamed by the weight of the stack.

4. If possible, use well lined velvet jewellery boxes to store expensive items individually.

5. Some metals may tarnish or oxidise in presence of air, it is recommended to store your jewellery in zip pouches.

Do not use jewellery cleaners –

Jewellery cleaners are crafted specially for silver, gold, platinum and other rare and inert metal jewellery. They can be harsh on your fashion jewellery.

Oldrose makes a wholehearted attempt on this page to help the Site visitors to care for their fashion jewellery. However, each fashion jewellery item maybe a unique composition of various metals and stones, therefore, Oldrose doesn’t accept any responsibility for any damage caused to fashion jewellery by following suggestions mentioned on this page or otherwise. It is up to the discretion of the site visitors or customers to follow the care instructions or not.